Conflict Resolution and Crisis Management
May 23, 2019
Conflict will occur. It’s a natural part of human interactions especially in the business environment; you can never completely avoid it. That said, conflict doesn’t have to result in damage. In fact, handled properly it is entirely possible to have both parties coming out satisfied.
Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills.
You’ll learn how to:
- Strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations.
- build skills specifically aimed at managing intercultural conflicts in today’s global society,
- explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies
- analyze a specific conflict and outline an approach to management and resolution
Let our experts show you how to get the best from your responsibilities; we have helped over 2,000 professionals achieve the Mastery.