Effective Communication

Effective Communication



Key Benefits

Whether you are making your case for a major proposal, negotiating a merger, navigating important discussions with colleagues of different backgrounds, or providing performance feedback to an employee, you can't afford missteps. In this virtual program, you will learn how to connect and communicate more effectively and more confidently as you work to drive better business results.

 

Contents

a) Communication Basics:

      - Introduction

      - Communication Process

      - Communication & Culture

      - Importance of effective communication

      - Eliminating barriers

b) Analyze basic behavioural patterns Introduction

      - Identifying behavioural styles

      - Possible responses to behavioural styles

      - Dealing with different behavioural styles

      - Managing behavioural styles

      - Resolving conflicts

c) Effective Writing Skills

      - Basic writing